Marketing Journey Flowchart

📈 Full Marketing Journey Flow

STEP 1: Content Creation

  • Video
  • Flyers
  • Text posts
  • Product photos
  • Storytelling content
Goal: Create attention-grabbing materials

STEP 2: Distribution for Lead Creation

  • Post on social media (FB, IG, TikTok, LinkedIn)
  • Run ads (FB Ads / Google Ads / TikTok Ads)
  • Send via WhatsApp broadcast
  • Offline: Banners, flyers, events
Goal: Reach people → generate interest
👇

STEP 3: Leads Generated

  • Inquiries
  • WhatsApp messages
  • Website form submissions
  • Calls
Goal: Capture the details

STEP 4: Qualify & Do Presentation

  • Ask needs
  • Share demo
  • Proposal / pricing
Goal: Identify who is serious
👇

STEP 5: Closing & Follow Up

  • Answer objections
  • Send reminders
  • WhatsApp follow-up
Goal: Convert lead into paying customer

STEP 6: Retain Customer

  • After-sales service
  • Upsell & cross-sell
  • Customer support
Goal: Keep customer long-term
✓
Customer Success!